Privacy Policy

1. Who We Are

Martinez Concrete & Masonry is a locally owned masonry contractor located at 1805 Estudillo St, Martinez, CA 94553. We operate the website martinezconcreteandmasonry.com. If you have questions about this policy, you can reach us at estimates@martinezconcreteandmasonry.com.

2. Information We Collect

We collect information in two ways: directly from you, and automatically when you use our website.

Information You Provide

When you fill out our contact form or call us, you may provide your name, phone number, email address, property address, and a description of the work you need done. We only collect what you choose to share with us.

Information Collected Automatically

When you visit our website, standard web analytics tools may collect information such as your browser type, device type, referring website, pages visited, and time spent on the site. This information does not identify you personally. It helps us understand how visitors use the site so we can improve it.

3. Cookies and Tracking Technologies

Our website may use cookies - small text files placed on your device - and similar tracking technologies. These are used for analytics purposes and to improve site performance. They are not used to serve personalized advertising.

Most browsers allow you to refuse or delete cookies through their settings. Disabling cookies may affect how some parts of the site function.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry or estimate request.
• To schedule and complete masonry work at your property.
• To communicate with you about your project, including follow-ups after the job is complete.
• To improve our website and the way we communicate with potential customers.
• To comply with legal obligations when required.

We do not use your contact information for marketing campaigns, mailing lists, or automated email sequences without your explicit consent.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We may use third-party tools such as form processors or analytics platforms that handle data on our behalf. These providers are only permitted to use your information to provide services to us.
• Legal requirements: We may disclose information if required to do so by law or in response to a valid legal process.
• Business transfers: In the event that our business is sold or transferred, customer information may be included as part of that transaction. We will notify you if this occurs.

6. Data Retention

We retain your personal information for as long as is reasonably necessary to fulfill the purposes described in this policy - typically for the duration of our business relationship and for a reasonable period afterward for accounting, warranty, and legal compliance purposes. When information is no longer needed, we delete or anonymize it.

7. Your Rights

Depending on where you live, you may have certain rights regarding your personal information. California residents have rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect about you.
• Request deletion of your personal information.
• Opt out of the sale of your personal information. (We do not sell personal information.)
• Not be discriminated against for exercising your privacy rights.

To exercise any of these rights, contact us at estimates@martinezconcreteandmasonry.com. We will respond within 45 days.

8. Data Security

We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, or loss. However, no method of transmitting information over the internet is completely secure. While we work to protect your data, we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to other websites that we do not operate. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit.

10. Children

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will delete it.

11. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will post the revised version on this page with a new effective date. We encourage you to review this page periodically.

12. Contact Us

If you have questions or concerns about this privacy policy or how we handle your information, please reach out:

Return to the home page, visit our About page, or contact us with any questions.